Bria Phone Reverts to Monitor Speakers
Symptom
When an agent changes the ringer settings in the Bria phone, then after a call the Bria phone reverts to monitor speakers instead of the PC speaker.
Applies To
- Bria
- Agent
- Speakers
- Audio
Resolution
In the Windows OS settings, disable the monitor speakers.
- Right-click the volume control icon and click Playback Devices.
- Right-click the monitor speaker option.
- Select Disable.