To access 8x8 Contact Center Business Intelligence, log into 8x8 Agent Console with your login credentials. Learn more here.
To log into 8x8 Contact Center Business Intelligence.
- Contact Center Analytics
- 8x8 Agent Console
- Business Intelligence
- Log into 8x8 Agent Console with your login credentials.
- Click on the Applications icon.
- Select Business Intelligence icon.
- This will launch 8x8 Contact Center Analytics utilizing your Agent Console credentials.
See Contact Center Analytics for information about the new Contact Center Analytics.