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How can I start/stop a campaign?
8x8 Support

How can I start/stop a campaign?

Applies To

  • VCC

Answer

You can do this in multiple ways:

  1. As an Admin you can control campaigns via Configuration Manager
  2. As a Supervisor, you control campaigns via Monitoring on Agent Console
  3. As an API user, you can control campaigns via Dynamic Campaign API
  4. As an Admin you can configure the campaign to automatically start/stop based on a schedule/working hours