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How to Generate Detailed Transactions Activity Reports
8x8 Support

How to Generate Detailed Transactions Activity Reports

Objective

Download the Detailed Transactions Activity Report.

Applies To

  • 8x8 Contact Center
  • 8x8 Agent Console
  • Reporting

Procedure

  1. Log into 8x8 Agent Console
  2. Click on the Drop-down Menu.
  3. Select Report
  4. Select the Detailed Transactions Activity report.
    Capture.PNG
  5. Click Next 
  6. Select Custom for Date Range if looking to generate the report for specific dates.
  7. Select the Start Date and End Date.
  8. Click Run.