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How do I remove the reject button from 8x8 Work for Desktop for Contact Center calls?
8x8 Support

How do I remove the reject button from 8x8 Work for Desktop for Contact Center calls?

 

Applies To

  • Contact Center
  • Work for Desktop

Answer

8x8 offers an optimized experience for Contact Center agents handling calls via 8x8 Work, which removes call controls such as the Reject button. Click here to configure your agent experience for 8x8 Work.

 

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