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Can't dial emergency numbers from VCC
8x8 Support

Can't dial emergency numbers from VCC

Question (if not captured in title of article)

Why can't I dial emergency numbers from VCC (ie 999, 911, 101)

Applies To

  • VCC

Answer

Our VCC system prevents us from dialing three digit emergency numbers such as 999 or 911, 101. This is not able to be changed. Emergency calls will need to be placed directly through the primary phone (which VCC routes through) ie VOD, handsets, Bria etc.