Wallboard Page Refreshes Frequently And Repeatedly on 8x8 Contact Center

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Symptom

The wallboard page is refreshing every 5 to 30 seconds. While it is refreshing, the page blanks out and shows a spinning icon, and any updates or alerts are not seen or heard.

The issue happens regardless of which browser is being used.

Applies To

8x8 Contact Center Wallboard
Configuration Manager

Resolution

Unfortunately, there is no resolution or workaround. This is a known issue with certain tenants.

If you experience this issue, please contact our Support Team to raise a case.