The wallboard page is refreshing every 5 to 30 seconds. While it is refreshing, the page blanks out and shows a spinning icon, and any updates or alerts are not seen or heard.
The issue happens regardless of which browser is being used.
- 8x8 Contact Center Wallboard
- Configuration Manager
Unfortunately, there is no resolution or workaround. This is a known issue with certain tenants.
If you experience this issue, please contact our Support Team to raise a case.