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8x8 Support

Wallboard Page Refreshes Frequently And Repeatedly on 8x8 Contact Center

Symptom

The wallboard page is refreshing every 5 to 30 seconds.  While it is refreshing, the page blanks out and shows a spinning icon, and any updates or alerts are not seen or heard.

The issue happens regardless of which browser is being used.

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Applies To

  • 8x8 Contact Center Wallboard
  • Configuration Manager

Resolution

Unfortunately, there is no resolution or workaround. This is a known issue with certain tenants.

If you experience this issue, please contact our Support Team to raise a case.

 

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