Wallboard Page Refreshes Frequently And Repeatedly on 8x8 Contact Center

Symptom

The wallboard page is refreshing every 5 to 30 seconds.  While it is refreshing, the page blanks out and shows a spinning icon, and any updates or alerts are not seen or heard.

The issue happens regardless of which browser is being used.

Applies To

• 8x8 Contact Center Wallboard
• Configuration Manager

Resolution

Unfortunately, there is no resolution or workaround. This is a known issue with certain tenants.

If you experience this issue, please contact our Support Team to raise a case.