Are SMS Reports Available in Analytics for 8x8 Work?
Question
Are there any reporting options for SMS activity in Analytics for 8x8 Work
Applies To
- Analytics for 8x8 Work
Answer
Currently, reporting options are in Analytics for 8x8 Work are limited to call activity and endpoint availalbility.
Additional Information
Archives of IM/SMS messages can be generated through Audit Management in 8x8 Admin Console by users with sufficient privileges.