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8x8 Support

Change the Call Detail Records report from Call Records to Call Legs modes

Objective

Change the mode of the Call Detail Records report 

Applies To

  • Analytics for 8x8 Work

Procedure

  1. Navigate to the Call Details Records report.
  2. Click on the drop down menu at the top of the page.
  3. Select the desired mode (Call Records, Call Legs (Simplified), or Call Legs).
  4. Press the "Search" button.

CDRModeDropdown.png

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