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Extension Summary: Is the data in the Extension summary report real-time?
8x8 Support

Extension Summary: Is the data in the Extension summary report real-time?

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Question

Is the data in the Extension Summary report real-time?

Applies To

  • Analytics for 8x8 Work

Answer

Some values, like the call counts register on the page as soon as the call events are in the data pipeline (generally within a minute or two), but others like the time statistics are calculated at 15-minute intervals.