How to filter calls by department in Analytics for 8x8 Work
Objective
How to filter calls by department in Analytics for 8x8 Work
Applies To
Analytics for 8x8 Work
Procedure
- Log in to your Analytics for 8x8 Work through your sso.8x8.com dashboard.
- Go to 'Extension Summary' under 'Call Report'. You will see the below table.
- Here you can see calls by extension and department.