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Legacy Meetings Report End of Life FAQ
8x8 Support

Legacy Meetings Report End of Life FAQ

 

Overview

Beginning 6/30/21, the Meetings report feature in Analytics for 8x8 Work will become End of Life. These reports will stop populating with new Meetings data after 6/30/21 and be available for download until 7/30/21.

Applies To

  • Analytics for 8x8 Work
  • Meetings Report EOL

Details

On 6/30/21, the Meeting report will become End of Life. Users who access the Meetings report in Analytics for 8x8 Work will be presented with the following message: 

 Screen Shot 2021-06-24 at 10.03.32 PM.png

These reports will be available until 7/30/21 so that June's data and any historical data can be downloaded.

Frequently Asked Questions

What does this mean?

This report will not be available in this location within the application. Meetings details are still available, but require access via the 8x8 monitoring and troubleshooting service called callstats.  

Am I affected?

Yes, because this report will no longer be available after July 30, 2021.  Your administrator is able to give you access to callstats, which is our updated real-time metrics and analytics solution to help administrators to support and to track meeting performance.  This capability is available via 8x8 Admin Console.  

What do I need to do before 6/30/21?

If you continue to need meeting details, please contact your administrator to verify if you have access to Callstats, the 8x8 WebRTC monitoring and troubleshooting service, which provides real-time metrics and analytics to track meeting performance.

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