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Only 10 extensions are visible in the extension summary report in Analytics for 8x8 Work
8x8 Support

Only 10 extensions are visible in the extension summary report in Analytics for 8x8 Work

 

Symptom 

Only 10 extensions are visible in the extension summary report in Analytics for 8x8 Work.

Applies To 

  • Analytics for 8x8 Work

Resolution 

  1. Log in to Analytics for 8x8 Work.
  2. Click Call Report > Extension Summary
  3. Click Filter.
  4. Adjust Number of Extensions to the appropriate amount. Number of Extensions.PNG

Number of Extensions can range from 10 to 2,000.