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Ring Group summaries are not available from before the user was given permissions to access them
8x8 Support

Ring Group summaries are not available from before the user was given permissions to access them

 

Applies To

  • Analytics for 8x8 Work

Answer

The Ring Group Listing (legacy) and Details of Ring Group reports are only generated after the first user is assigned access to Analytics for 8x8 Work. Historical data for legacy Ring Group reports will not be available prior to that point.

The Ring Groups Summary reports does not have this limitation.

Additional Information

Historical summaries cannot be recreated for legacy reports.

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