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Why can't I see data before October 2019 in Analytics for 8x8 Work
8x8 Support

Why can't I see data before October 2019 in Analytics for 8x8 Work

 

Question 

Why can't I see data before October 2019 in Analytics for 8x8 Work?

Applies To

  • Analytics for 8x8 Work

Answer

There is a drop down in Analytics for 8x8 Work to see Call Records or Call Legs. The Call Records part was only released in October 2019 and will not show anything before it's release date. Using Call Legs will show up to 20 months of data. 

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