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8x8 Support

How long do we keep the data in Analytics for 8x8 Work

Applies To

  • Analytics for 8x8 Work

Answer

All of the data that are being kept in Analytics for 8x8 Work are stored in our servers for a limited time.

Record Type Time
Call Quality Records 90 days
Call Detail Records 2 years beginning the date the account is opened
All other record types 1 year
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