How to Add Filters for Call Details Records
Objective
To add filters to the data in Call Details Records. Multiple filters such as branch office, department, caller, callee, and more are available.
Applies To
- Analytics for 8x8 Work
- Call Detail Records
Procedure
- Log in to Analytics for 8x8 Work.
- Click Call Report > Call Detail Records.
- Click on the search bar.
- Select the desired filter.