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How to Add Filters for Call Details Records
8x8 Support

How to Add Filters for Call Details Records

Objective

To add filters to the data in Call Details Records. Multiple filters such as branch office, department, caller, callee, and more are available.   

Applies To

  • Analytics for 8x8 Work
  • Call Detail Records

Procedure

  1. Log in to Analytics for 8x8 Work.
  2. Click Call Report Call Detail Records.
    Screen Shot 2019-10-14 at 8.45.51 AM.png
  3. Click on the search bar.
     Screen Shot 2019-10-14 at 8.52.48 AM.png
  4. Select the desired filter.