How to Download a Report in CSV and Excel Formats Last updated Save as PDF Share Share Tweet Share Loading...NOTICE: 8x8 Click2Pop End-of-Life8x8 & COVID-19: Protecting Our Business and YoursRESOLVED: Contact Center Queue, Agent Status, Chat Performance IssueIMPORTANT: New 8x8 subnets will be enabled 11/11/20PrevNext Objective Downloading a report in CSV or Excel format from Virtual Office Analytics. Applies To Virtual Office Analytics Procedure Log into VO Analytics. Navigate to Call Detail Records. Locate the download button at the bottom left-hand side of the page. Click and select a desirable format. You can select CSV, Excel, or a customizable format.