How to Download a Report in CSV and Excel Formats Last updated Save as PDF Share Share Tweet Share Loading...8x8 & COVID-19: Protecting Our Business and YoursRESOLVED: Inbound Calls Failing in the US RegionPrevNext Objective Downloading a report in CSV or Excel format from Virtual Office Analytics. Applies To Virtual Office Analytics Procedure Log into VO Analytics. Navigate to Call Detail Records. Locate the download button at the bottom left-hand side of the page. Click and select a desirable format. You can select CSV, Excel, or a customizable format.