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How to Run a Call Detail Records report in Analytics for 8x8 Work
8x8 Support

How to Run a Call Detail Records report in Analytics for 8x8 Work

Objective

Run a Call Detail Records report in Analytics for 8x8 Work.

Applies To

  • Analytics for 8x8 Work
  • Call Detail Records

Procedure

  1. Log in to Analytics for 8x8 Work.
  2. Navigate to Call Report > Call Detail Records.
    Call Detail Records.png
  3. Click Calendar.
  4. Select the time frame.
  5. Click Search.
  6. Once loaded, you will see data for all calls on the PBX during the date range you selected.

Additional Information

Multiple filters can also be applied to narrow down Call Detail Records.

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