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Scheduled Analytics for 8x8 Work Report Missing on 3/14/21
8x8 Support

Scheduled Analytics for 8x8 Work Report Missing on 3/14/21

 

Symptom

Analytics for 8x8 Work reports scheduled to run on 3/14/21, specifically, those scheduled in PST or EST time zones, did not run.

Applies To

  • Analytics for 8x8 Work

Resolution

Any reports that were not generated will be regenerated and sent automatically. As of 3/15/21, the estimated time that these reports will be sent is 2-3 business days.

Cause

An issue occurred due to the time change from Daylight Savings Time.