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8x8 Support

Unable to Search for Multiple Names in Call Detail Records

Symptom

Multiple names do not appear in Call Detail Records search.

Applies To

  • Analytics for 8x8 Work
  • Call Detail Records

Resolution

Only one value should be included in the filter, and multiple filters can be added but they will be treated as an AND. The UI does not support OR and does not support the use of multiple terms in a single filter.

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