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8x8 Support

Screen Sharing Loop in 8x8 Work Meetings

Symptom

When sharing your screen in 8x8 Work Meetings, you see a screen-sharing loop.

8x8 video meeting infinite windows.jpg

Applies To

  • 8x8 Work Meetings 
  • 8x8 Work for Desktop

Resolution

Single Screen (One Monitor)

Once the screen is being shared, minimize 8x8 Work for Desktop or your browser window, depending on what application are you using to share the screen for meetings.

Multiple Screens (More than One Monitor)

Make sure that the application you are using (either 8x8 Work for Desktop or a web browser) is not on the same screen that you are sharing.  

Cause

Screen sharing creates a loop of the screen-share image if the screen-sharing application is on the same screen that you are sharing.

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