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Meeting Audio From Mac Fails when Video Sharing Starts
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Meeting Audio From Mac Fails when Video Sharing Starts

Learn more. If the meeting audio from a Mac system fails after video-sharing starts, download and install the latest version of Virtual Office Desktop. Learn more here.

Symptom

When attempting to join meeting audio from a Mac computer after video sharing has already begun, you are unable to join the audio portion of the meeting.

Applies To

  • Virtual Office Desktop v 5.6
  • Virtual Office Meetings
  • macOS

Resolution

This issue is resolved in a later version of Virtual Office Desktop (VOD). Download and install the latest version of VOD.

Cause

This was due to the way in which the app refreshed audio after initializing video sharing on Macs.

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