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How to reset the password for your 8x8 Meet account
8x8 Support

How to reset the password for your 8x8 Meet account

 

Objective

How to reset the password for your 8x8 Meet account.

Applies To

  • 8x8 Meet

Procedure

  1. Visit https://8x8.vc in a browser or start up the 8x8 Meet application
  2. Click on "Log In" in the upper right of the browser window or the "Login" button in the 8x8 Meet application
  3. Click on "Don't remember your password?"
  4. Enter the email address associated with your account
  5. Press the "Send email" button
  6. Check your email for a message from 8x8-meetings@8x8.com with the subject "Reset your password"
  7. Click on the "Confirm" button or copy and paste the URL contained in the email into a new browser window
  8. Enter your new password
  9. Re-enter the same password
  10. Click "Reset Password"

Additional Information

This method will only work for accounts created in 8x8 Meet.

If your 8x8 Meet account was set up by linking it to a Google, Facebook, Microsoft, or Apple account then this method of resetting the password will not work and you will not receive the password reset email. Since authentication of those accounts is handled outside of 8x8, you'll need to follow their own password reset procedures.

8x8MeetSignUpAndMore.jpg

 

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