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8x8 Support

Tenant Name Not Valid Error When Registering for 8x8 Video Meetings Standalone Account


When entering your team or company name while registering for an 8x8 Video Meetings Standalone account, you receive an error that reads, "Tenant Name Not Valid."

Applies To

  • 8x8 Video Meetings Standalone


Enter your team or company name without spaces or special characters.


The team or company name serves as the meetings tenant name. Only alphanumeric characters, period (.), dash (-), and underscore (_) are allowed as a tenant name.

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