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8x8 Support

How do I cancel my 8x8 Meet account?

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Objective

Cancel your 8x8 Meet account.

Applies To

  • 8x8 Meet
  • All 8x8 Meet applications (Desktop, Web, Mobile)
  • 8x8 Meet Admin Portal

Procedure

Important-Icon.png After completing the below, your account (including credit card information) will be deleted at the end of the current billing period as your services are paid upfront.

Delete 8x8 Meet Desktop and Web Applications

  1. Log into the 8x8 Meet Desktop or 8x8 Meet Web application.
  2. Click Settings > My Profile.
  3. Click Delete Account.
  4. Confirm that you want to delete the account.
    Screen Shot 2021-04-08 at 2.49.36 PM.png

8x8 Meet Mobile

  1. Open 8x8 Meet Mobile.
  2. Go to Profile.
  3. Tap Account Settings.
  4. Tap Cancel subscription.
  5. Confirm that you want to cancel the subscription.
    Screen Shot 2021-04-08 at 2.44.04 PM.png

8x8 Meet Admin Portal

  1. Log into the 8x8 Meet Admin Portal.
  2. Click Billing.
  3. Click Cancel subscription near the top-right.
  4. Confirm your cancellation.
    Meet - Cancel subscription Edit.jpg