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8x8 Support

Setup a Conference Bridge External Phone Number

Objective

Have an external dial in phone number show in the Conference ID reservation email.

Applies To

  • 8x8 Work Conference Bridge (556)
  • 8x8 Admin Console

Procedure

Setup a phone number to route to the conference bridge extension 556 via an Auto Attendant in 8x8 Admin Console

  1. Login to 8x8 Admin Console
  2. Click Auto Attendant
  3. Click + Create Auto Attendant
  4. Complete the fields as shown in the screenshot below

Conference Bridge Auto Attendant.png

Create a conference

  1. Dial the phone number for the Auto Attendant
  2. To create a conference Press 2
  3. When prompted enter your extension number and press #
  4. When prompted enter your voicemail password/pin and press #
  5. Follow audio prompts to create a conference as per your preference
  6. You should receive a Conference ID reservation email showing the number you dialled into to create the conference similar to the screenshot below

Conference_ID_reservation.png

 

 

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