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8x8 Support

Garbled Audio When Using Safari for iOS 14.2 or macOS 14.0.1

Symptom

Users of 8x8 Meetings using Safari experience garbled audio.

This issue affects:

  • Meetings using Safari on iOS 14.2
  • Meetings using Safari on MacOS 14.0.1

The issue is not present in previous versions.

Applies To

  • 8x8 Meetings
  • Safari
  • WebRTC
  • iOS 14.2
  • MacOS 14.0.1

Cause

This issue has been identified as being caused by a bug reported in both iOS 14.2 and MacOS 14.0.1.

The original report can be found here: https://bugs.webkit.org/show_bug.cgi?id=218762

Resolution

This issue has been reported as fixed in MacOS 14.0.2 and iOS 14.3.

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