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Garbled Audio When Using Safari for iOS 14.2 or macOS 14.0.1
8x8 Support

Garbled Audio When Using Safari for iOS 14.2 or macOS 14.0.1

 

Symptom

Users of 8x8 Meetings using Safari experience garbled audio.

This issue affects:

  • Meetings using Safari on iOS 14.2
  • Meetings using Safari on MacOS 14.0.1

The issue is not present in previous versions.

Applies To

  • 8x8 Meetings
  • Safari
  • WebRTC
  • iOS 14.2
  • MacOS 14.0.1

Cause

This issue has been identified as being caused by a bug reported in both iOS 14.2 and MacOS 14.0.1.

The original report can be found here: https://bugs.webkit.org/show_bug.cgi?id=218762

Resolution

This issue has been reported as fixed in MacOS 14.0.2 and iOS 14.3.

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