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Why am I getting email notifications from Team Messaging Rooms
8x8 Support

Why am I getting email notifications from Team Messaging Rooms

 

Applies To

  • 8x8 Team Messaging
  • 8x8 Work for Desktop
  • 8x8 Work for Mobile

Answer

Email notifications are sent when a room that you are following receives a new message that remains unread for an hour. The email will include the initial unread message and more recent messages that are also unread.

Additional Information

To stop the email notifications, unfollow the Team Messaging Room or sign in to Work for Mobile and enable notifications for IM/SMS.

To unfollow any chat room in 8x8 Work for Desktop, simply click on the bell icon clipboard_e03e5903dffbd3cb9b4c3d0f998d9a7ee.png at the top-right of the chat room window.

clipboard_e6062f3fd4519fa4a54d03f366529dab8.png

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