Why am I getting email notifications from Team Messaging Rooms
Applies To
- 8x8 Team Messaging
- 8x8 Work for Desktop
- 8x8 Work for Mobile
Answer
Email notifications are sent when a room that you are following receives a new message that remains unread for an hour. The email will include the initial unread message and more recent messages that are also unread.
Additional Information
To stop the email notifications, unfollow the Team Messaging Room or sign in to Work for Mobile and enable notifications for IM/SMS.
To unfollow any chat room in 8x8 Work for Desktop, simply click on the bell icon at the top-right of the chat room window.