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Why am I getting email notifications from Team Messaging Rooms
8x8 Support

Why am I getting email notifications from Team Messaging Rooms

Applies To

  • Team Messaging
  • Work for Desktop
  • Work for Mobile

Answer

Email notifications are sent out when a room that you are following receives a new message that remains unread for an hour. The email will include the initial unread message and more recent messages that are also unread.

Additional Information

To stop the email notifications you can unfollow the Team Messaging Room or sign in to Work for Mobile and enable notifications for IM/SMS

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