To allow you to filter the date of the records that you will need access to.
- Virtual Office Analytics
- From the Home Screen, hover your pointer over Call Report (handset icon on the left pane). This will show a new selection.
- Click on Extensions Summary. It will show the extensions and their consolidated records of the present day.
- Click on the Calendar Icon on the upper right hand side of the current page.
- Select the date of the records that you would like to get.
- Click / Look for the extension through the options or you can search for it via the search bar.
- This will give you the Call Summary of the extension for the selected date.
For further details on Virtual Office Analytics, click here.