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Virtual Office Analytics ring group call details
8x8 Support

Virtual Office Analytics ring group call details

Objective

How to get call details for users of a ring group.

Applies To

  • Virtual Office Analytics
  • Ring Groups

Procedure

  1. Login to Virtual Office Analytics
  2. On the left side of the navigation panel, clik on Ring Group and Ring Group List. 

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  3. Scroll down to Ring Group List Table and look for the ring group you want. 

  4. Click on the name of the ring group. You will receive a list with the agents of the ring group and statistics of their calls. 

 

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