How to get call details for users of a ring group.
- Virtual Office Analytics
- Ring Groups
- Login to Virtual Office Analytics
- On the left side of the navigation panel, clik on Ring Group and Ring Group List.
3. Scroll down to Ring Group List Table and look for the ring group you want.
4. Click on the name of the ring group. You will receive a list with the agents of the ring group and statistics of their calls.