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Why do all users not appear in the To suggestions list for Schedule Report Emails?
8x8 Support

Why do all users not appear in the To suggestions list for Schedule Report Emails?

Applies To

Virtual Office Analytics (8x8 Analytics for Virtual Office), Schedule Report Emails

Answer

The "To" list pre-populates with all the users linked to the PBX in Configuration Manager, AND that have logged in to Virtual Office Analytics in the past and visited one of the new report pages (e.g. CDR, Extension Summary, Company Summary).

Additional Information

You can type in an email address not in the suggestions list and have them receive the report.