How to Download a Report in CSV and Excel Formats Last updated Save as PDF Share Share Tweet Share Loading...8x8 Support Knowledge Base Site Improvements in ProgressCan't log in to VOD? Old versions have been retired...Looking for user guides and product manuals? Click here!Users in Australia and New Zealand Experiencing Call IssuesPrevNext Objective Downloading a report in CSV or Excel format from Virtual Office Analytics. Applies To Virtual Office Analytics Procedure Log into VO Analytics. Navigate to Call Detail Records. Locate the download button at the bottom left-hand side of the page. Click and select a desirable format. You can select CSV, Excel, or a customizable format.