Skip to main content
Unreturned Call Logs Are Not Cleared in Virtual Office Analytics
8x8 Support

Unreturned Call Logs Are Not Cleared in Virtual Office Analytics

Symptom

When calling back phone numbers from the Unreturned Call log, the phone number being called is not cleared from the log.

Applies To

Virtual Office Analytics (VOA)

Cause

The Unreturned Call log feature enhancement will be migrated to the new Office Analytics tentatively scheduled for 2019 with no ETA. When this feature is implemented and tested to ensure that it's working, we will update this article.