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Using the Ring Group Summary Reports (Beta)
8x8 Support

Using the Ring Group Summary Reports (Beta)

Objective

Log in and use the Ring Groups Summary Reports (Beta) in Analytics for Virtual Office.

Applies To

  • Analytics for Virtual Office 

Procedure

  1. Login to your 8x8 application panel. 
  2. Click VO Analytics.
    2020-06-23 14_46_07-Window.png
  3. Hover over the Ring Groups icon and then click Ring Group Summary (beta).
    2020-06-23 14_47_30-Window.png

At the moment, the following data charts are available:

  • Call Volume Comparison
  • Call Time Comparison
  • Average Time Comparison

Additional Information

For a complete rundown of the new Ring Group Summary page, please visit the user guide which can be found by clicking this link