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8x8 Virtual Office for Copper
8x8 Support

8x8 Virtual Office for Copper

Copper CRM

Copper is a web-based customer relationship management application, with basic functionality similar to Salesforce.

Virtual Office

The Virtual Office integration for Copper provides call handling and other functionality through a floating UI communication panel. It will recognize callers, pop records for those callers, and save basic call information.

See below for Requirements, Limitations, and Documentation.

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Requirements and Limitations

  • Currently available in the United States and the United Kingdom.
  • The 8x8 integration communication panel is launched in a floating window.
  • Google Chrome is recommended.
  • Single Sign-On is not supported.
  • Click to Dial service is not available.
  • Virtual Office for Copper supports only the following objects in Copper:
    • Companies
    • Leads
    • People
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