Skip to main content
How to enable MS Teams integration in the Admin Console?
8x8 Support

How to enable MS Teams integration in the Admin Console?

Objective

How to enable MS Teams integration in the Admin Console?

Applies To

  • Admin Console
  • MS Teams

Procedure

Before proceeding with the below instructions, login into your Admin Console.

  1. Once you logged into your Admin Console
  2. Go to the Users section
    clipboard_e2679c4dbeed24fb7fd2b5b178c8aac64.png
  3. Select the pen icon to edit the user profile
    clipboard_e0b2e5aeb9e69013fd989c25fc80919c4.png
  4. Scroll down to Services and Permissions
    clipboard_eeecaa2cf0660864d0644d8d2d91fc0c9.png
  5. On the right side of Enable MS Teams Integration toggle the option to enable the MS Teams License (Needs to turn blue to be enabled, grayed out is not enabled)
    clipboard_e6c557a34f9b5904272f17ed944211f55.png
  6. Once enabled the option, Save the user profile
  7. Go to your MS Teams admin portal and sync the users
    clipboard_ed7d8d7ae920d2241cb726ddccd55b821.png

 

  • Was this article helpful?