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X Series Metered & Pro Services Table

Overview

Customers moving from our Legacy offering may see the additional X Series Metered or Pro packages listed in their bill after their account is upgraded. The newly migrated X Series services may include the features below. 

Service Offerings

Feature

X Series Metered

X Series Pro

Telephony Calling Zone

All international calls + local mobile charged at legacy rates

International calling restricted to US/UK + European countries included in legacy plans

International calls at Unlimited Extension rates

UC media storage for meeting recording and call recording

No storage

1 GB Storage

Auto Attendant

Advanced

Advanced

Call Handling (Caller ID, Call Forwarding, Call Queues, Ring Groups)

O

Advanced

HD Secure Voice

O

O

Mobile & Desktop Apps

O

O

Presence Detection

O

O

Voicemail

O

O

Team Messaging & Business SMS2

O

O

HD Audio and Video Meetings with Screen Sharing

O

O

G Suite & Office 365 Integrations

O

O

Single Sign On, Okta & CRM/Service Integration

O

O

Call Recordings

O

O

Unlimited Internet Faxing

O

O

Cross-Platform Team Messaging

O

O

Mix and Matching of Editions

O

O

Voicemail Transcription

O

O

Operator Switchboard

X

O

Skills-Based Routing

X

O

Interactive Voice Response (IVR)

X

O

Operator Switchboard

X

O

Analytics & Call Quality Reporting

X

O

Enterprise-Grade Security

O

O

Compliance and Certifications (GDPR, HIPAA, ISO27001)

O

O

 

 

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