Phone System Settings
- Auto Attendants
- Adding Lunch Hours to Auto Attendant in 8x8 Admin Console
- Auto Attendant Not Routing to Ring Group Correctly
- Auto Attendant: Fast Busy on Transfer to External Number
- Calls to Auto Attendant Do Not Complete in Admin Console
- Calls Forwarded from the auto attendant to the queue are going straight to voicemail
- How do I edit my Auto Attendant Schedule in 8x8 Admin Console?
- Forwarding to an International Number from Auto Attendant
- How do I set up my Auto Attendant in 8x8 Admin Console?
- How to Change my Auto Attendant Greeting in 8x8 Admin Console
- How to Change What Happens when a Caller Doesn't Select from Auto Attendant
- How to Create a New Schedule for Auto Attendant in Admin Console
- How to Create a Temporary Schedule in Auto-Attendant
- How To Create an Alternate Menu for an Auto-Attendant in Admin Console
- How to Create an Auto Attendant Greeting in 8x8 Admin Console
- How to Enable Dial by Extension on an Auto Attendant in 8x8 Admin Console
- How to Prepare my 8x8 Phone System for a Holiday in Admin Console
- How to Set Up a Holiday Schedule for Auto Attendant in 8x8 Admin Console
- How to Set up Business and After-hours Rules in 8x8 Admin Console
- How to Set up the Dial by Name Feature Using Auto Attendant in Admin Console
- How to Set Up or Change Auto Attendant Forwarding Rules in 8x8 Admin Console
- How do I clone an Auto Attendant in 8x8 Work Admin Console?
- How to choose Auto-Attendant text-to-speech voice
- How to forward a call from the auto-attendant to multiple external numbers at the same time
- How to Set Up Sub Menus in Admin Console
- How to transfer between Auto Attendant with different languages
- Inbound Calls Fail to Auto Attendant
- How do I manage my phone system for a business-impacting event in Admin Console?
- Recorded Audio File Was Not Found Error After Saving Recording
- Unable to Record Audio for Auto Attendant in Admin Console
- Why Can't I Use Call on Phone to Record in Admin Console?
- Extension Numbers
- 8x8 Admin Console Extension Cannot Send or Receive SMS
- Cannot Assign An Extension To A User: Failed at extension create
- Can a user with two phone numbers assigned choose from which one he can send a SMS?
- Changes to user extension settings cause the users presence status to change from DND to Available
- Editing Extensions in 8x8 Admin Console
- Error When Assign Number To A User: Failed At Caller ID
- How to Configure Call Park Extensions or BLF Call Park in 8x8 Admin Console
- How To Assign A Virtual Number To An Extension In 8x8 Admin Console
- How to block callers for a service (Auto-attendant, Call Queue, Ring Group)
- How to run a report for abandoned calls from a queue using 8x8 Analytics for CC
- How to set up Line Key Templates
- Incorrect External Caller Id after a phone number change for users with a Contact Centre channel number set as the external caller Id
- SMS Feature Unavailable in 8x8 Admin Console for a Temporary Phone Number
- Three digit extensions to avoid using with the internal numbering plan
- Unable to Assign Extension Number to a User
- Unable to change Dial plan on an extension from Ext2Ext and Emergency
- Unable To Update Voicemail Greeting For A User
- Why can't I save changes for a user?
- Why Inbound calls do not follow forwarding rules
- Why wont my ring group or AA forward to external numbers?
- Identity Management
- 8x8 Okta Integration: Guide to Adding Additional Attribute Mappings
- 8x8 Okta SCIM Management: Automatic user provisioning fails with error "Login ID is already in use"
- 8x8 SCIM Configuration Guide for Okta
- Azure AD: 8x8 Single Sign-On (SSO) and User Provisioning (SCIM) Configuration
- Azure AD: How to Change or Remove the Work or Mobile phone fields in 8x8 Work apps
- Azure AD: How to Manually Provision Users
- Azure AD: User provisioning configuration
- Azure AD: Using the 8x8 Azure AD App
- Configuring Okta SAML 2.0 SSO for Admin Console
- Configuring OneLogin SAML 2.0 SSO for Admin Console
- Configuring PingOne SAML 2.0 SSO for Admin Console
- Gong.io Integration Guide
- How to configure 8x8 Password Policy in Admin Console
- How to Reset Identity Management Configuration in 8x8 Admin Console
- Microsoft Azure AD: User provisioning attribute mappings
- Select authentication method
- Troubleshooting why Updates in Microsoft Azure wont propagate in 8x8 Admin Console
- User Provisioning with 8x8 SCIM API
- Sites
- Cannot Update Address in Admin Console - Emergency service not available for this address
- How to Change a User's Site in 8x8 Admin Console
- How to Configure Cross-Site Dialing in Admin Console
- How to Set My Company Number as the Caller ID for all Extensions in 8x8 Admin Console
- How to Set Up Main Line Number in Admin Console
- How to Set Up Sites in 8x8 Admin Console
- How to change a Site Calling Country External Dial Plan
- Ring Group Members Show As not from the same pbx
- Set Main Number versus Share Main Number as a Caller ID
- Unable to Set the Main Line Number or External Caller ID
- Unable to set a call forward to another PBX
- What is the Receptionist field used for and how are calls routed to the selected Receptionist?