Recorded Audio File Was Not Found Error After Saving Recording
After recording an Auto Attendant message, you are unable to save the file of the recording. You receive an error that reads, "Recorded audio file was not found. Try to record again."
- Auto Attendant Recording
- 8x8 Admin Console
- Clear browser cache.
- Log in to 8x8 Admin Console and record the greeting again.
Cached data on the page is preventing the new file from being saved.
You can also try logging in to 8x8 Admin Console on a different browser to record the greeting.