"Recorded audio file was not found. Try to record again!" when trying to record an audio file in Auto Attendant using Call on phone to record.
- Admin Console
- Auto Attendant
Check that the Main Number Line has been set.
- Log in to Admin Console.
- Click Sites.
- Next to the desired site, click Edit (pencil icon).
- Scroll to Voice Service Settings and select Main Line Number.
- Click Save and test.
Main Line Number is not set.
If Main Line Number is already set please contact 8x8 Support.