Skip to main content
Can a user with two phone numbers assigned choose from which one he can send a SMS?
8x8 Support

Can a user with two phone numbers assigned choose from which one he can send a SMS?

 

Question 

Can a user with two phone numbers assigned choose from which one he can send a SMS?

Applies To

  • Admin Console
  • Work for Desktop
  • Work for Mobile

 

Answer

Only the default first number or the first eligible number will be assigned for the SMS subscription.

If the user wants to use the secondary phone number to send/receive SMS, the user will need to remove the primary number from the profile or to assign the phone number to a new user.

  • Was this article helpful?