Why wont my ring group forward to external numbers
Question
Why wont my ring group forward to external numbers?
Applies To
- Ring Groups
- 8x8 Admin Console
Answer
Is there a number assigned to the ring group? If not it will use the Site's Main Number to make calls out. Please Make sure there is a Site Main Number set or a ring group number set otherwise the system doesn't know where to call out from and will fail.