SMS Feature Unavailable in Configuration Manager for a Temporary Phone Number
Question
Why doesn't SMS work when I have a temporary local phone number?
Or,
Why doesn't SMS work when my phone number is "pending" port process?
Applies To
Answer
When a temporary number is assigned to a user license (X2 and above) SMS feature is not provisioned for that user until the port-in process has completed. Once the port-in process is completed SMS will work with the new port-in number.