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How to configure 8x8 Password Policy in Admin Console
8x8 Support

How to configure 8x8 Password Policy in Admin Console

 

Objective

Set up 8x8 Password Policy by setting rules on password length, formation, password duration and lockout duration.

Applies To

  • Password Policy
  • Admin Console

Procedure

To access and set up 8x8 Password Policy:

  1. Log into the 8x8 Admin Console.
  2. From the menu select Identity ManagementCM_IdentityMgmt_Home_Identity_Management.jpg
  3. Under Password Policy, configure the desired settings.

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 Additional Information

Available options:

  • Password complexity requirement - Defines if a password must be set with a certain complexity. Must mix upper and lower case alpha and numeric May contain symbols (optional)
  • Minimum length - Defines a minimum length for a password. Restricts agents from choosing a password less than the specified length (minimum of 8-25 characters)
  • Password expires - Defines how long a password is alive. After the specified duration, the password expires and needs to be changed. (If disabled, passwords do not expire)
  • Enforce Password History  - Defines the number of previous passwords (or no passwords) to be remembered by the system. It prevents users from using the previous passwords when creating a new one. (if disabled, no passwords are remembered)

  • Invalid login attempts - Defines the maximum invalid login attempts before the system locks users out.  (If disabled, invalid login attempts will not lock the user out)

  • Lockout duration - Defines the lockout duration before a user is allowed to try to login again. (1-60 minutes)

Note: administrators can unlock users by resetting their password.

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