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Admin Console Call Recording assignments
8x8 Support

Admin Console Call Recording assignments

 

Objective

In order to restrict a user's access to call recordings to one or multiple sites, there are two role assignments that need to be created.

Applies To

  • X-Series
  • Admin Console

Procedure

  1. An assignment that gives the users access to the Call Recordings page in Admin Console. 

a. Navigate to Roles & Permissions → Roles page and create new role with 8x8 Admin Console application and at least Call Recordings permissions. Alternatively, an existing role could be edited to grant that permission.

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b. Navigate to Roles & Permissions → Assignments page and create new assignment for the selected user with the role at the previous step and the desired site scope/scopes (or Company). 

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  1. An assignment that restricts the users access based on site scope/scopes (or Company if no site scope filtering is needed) to the call recordings data.

a. Navigate to Roles & Permissions → Assignments page and create new assignment for the selected user with the out-of-the-box Storage Admin role and the desired site scope/scopes (or Company).

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b. If the user needs access to view call recordings, but not be able to delete them, a new role should be created.  Navigate to Roles & Permissions → Roles page copy the Storage Admin role and deselect delete permissions ("Delete Objects" and "Bulk Delete"). Create a new user assignment with this copied role. 

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  1. An alternative to copying the out-of-the-box Storage Admin role is to create a new role altogether

a. Navigate to Roles & Permissions Roles and create a new role. Select Call recordings & Storage as application. Assign permissions as desired.

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b. Perform step 2.b, and instead of Storage Admin role, use the newly created role name.

 

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