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8x8 Work for Desktop do not remain in DND and changes to available
8x8 Support

8x8 Work for Desktop do not remain in DND and changes to available

 

Objective 

8x8 Work for Desktop status do not remain in DND and changes to available.

Applies To

The issue is occurring with Work for Desktop version 7.11 and 7.12.

Below are the symptoms:-

1) Set Work for Desktop to do not disturb status and log out of Work for Desktop.

2) Log back into Work for Desktop and status of the app changes to Available automatically after approximately 4 hours timeframe.

Answer

The issue will be fixed with Work for Desktop new version 7.13.

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