Skip to main content
Assigning Call recordings permission to a specific site scope
8x8 Support

Assigning Call recordings permission to a specific site scope

 

Objective

Restrict "Call recordings" permission to one or multiple sites in 8x8 Admin Console using role-based access control (RBAC).

Applies To

  • 8x8 Admin Console
  • Role-based Access Control

Procedure

  1. Log in to 8x8 Admin Console.
  2. Click Menu (three horizontal lines top left of the page) 

In order to restrict a user's access to call recordings to one or multiple sites there are two role assignments that need to be created.

  1. An assignment that gives the users access to "Call Recordings" page in Admin Console
    • Navigate to Roles & permissions and click Roles and create new role with "8x8 Admin Console" application and at least "Call Recordings" permissions. Alternatively, a existing role could be edited to grant that permission.image1_.png
    • Navigate to Roles & Permissions >+Create assignment and create new assignment for the selected user with the role at the previous step and the desired site scope/scopes (or Company). image2.png
  2. An assignment that restricts the users access based on site scope/scopes (or Company if no site scope filtering is needed) to the call recordings data.
    • Navigate to Roles & Permissions >+Create assignment and create new assignment for the selected user with the out-of-the-box "Storage Admin" role and the desired site scope/scopes (or Company).image3.png
  3. An alternative to copying the out-of-the-box "Storage Admin" role is to create a new role altogether
    • Navigate to Roles & permissions and click Roles and create new role. Select "Call recordings & Storage" as application. Assign permissions as desired.image4.png
  • Was this article helpful?