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How to Add and Configure Sidecar to Devices in 8x8 Admin Console
8x8 Support

How to Add and Configure Sidecar to Devices in 8x8 Admin Console

 

Objective

Add and configure a Sidecar to devices in 8x8 Admin Console.

Applies To

  • 8x8 Admin Console
  • Polycom phones

Procedure

  1. Log in to 8x8 Admin Console
  2. Select Devices.
  3. Click Add Device Model in the top right corner.
    Screen Shot 2021-01-19 at 12.07.38 PM.png
     
  4. Select the Sidecar device to use with the Polycom phone and click Add Device Model. 
    Snipped-Add power keys.PNG
     
  5. On the home page select Users.
  6. Click the Edit icon to the right of the user you want to change.
    1.9 edit.jpg
  7. Select Voice Basic Settings.
  8. Select Line Key Configuration next to device model (device must be activated for Line Key Configuration option to be available). 
  9. Select Add sidecar to edit sidecar keys.
    Add sidecar.PNG
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