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Calling Countries for X-Series Licences
8x8 Support

Calling Countries for X-Series Licences

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Question

What countries can I call unlimited on different X-Series Licenses?

 Applies To

  • Admin Console
  • Calling Countries

Answer

Plans include unlimited (subject to 8x8 fair-use policy) calls to standard-tariff landline and mobile numbers in each country, unless indicated otherwise*.

 

Calls to premium-rate, special services and out-of-zone numbers are metered and billed at the prevailing 8x8 rates, published at https://www.8x8.com/resources/international-calling-rates

 

Unlimited unmetered calling applies to business telephony users (X1/X2/X3/X4) for the relevant calling zones. For contact center users (X6/X7/X8), there is a pooled fair-usage allowance of 4,000 total (inbound and outbound) call minutes per user per month. Additional minutes are billed at standard 8x8 rates. This excludes inbound calls from 8x8 toll-free numbers, as all such calls are metered at standard 8x8 toll-free termination rates.

 

+ X1 licenses for different zones cannot be mixed on the same system

* excludes mobile calling

 

X1

Unlimited Domestic Calling within the country associated with the license (UK, Ireland, USA, Canada, Australia or New Zealand).

X2

Unlimited Calling within 14 Countries:

  • Australia*

  • Canada

  • France*

  • Germany*

  • Ireland*

  • Italy*

  • Netherlands*

  • New Zealand*

  • Puerto Rico

  • Spain*

  • Sweden*

  • Switzerland*

  • United Kingdom

  • United States

X3

Unlimited Calling within 32 Countries:

  • Australia

  • Belgium

  • Brazil*

  • Canada

  • China

  • Denmark

  • France

  • Germany

  • Guam

  • Hong Kong

  • Hungary

  • Ireland

  • Israel

  • Italy*

  • Luxembourg*

  • Malta

  • Mexico

  • Netherlands

  • New Zealand

  • Norway

  • Poland*

  • Portugal*

  • Puerto Rico

  • Romania

  • Slovakia

  • South Korea

  • Spain

  • Sweden

  • Switzerland*

  • Taiwan*

  • United Kingdom

  • United States

X4, X5, X6, X7 & X8

Unlimited Calling within 48 Countries:

  • Argentina*

  • Australia

  • Belgium

  • Brazil*

  • Canada

  • Chile

  • China

  • Cyprus*

  • Denmark

  • Dominican Rep

  • Finland

  • France

  • Germany

  • Greece

  • Guam

  • Hong Kong

  • Hungary

  • India

  • Indonesia

  • Ireland

  • Israel

  • Italy*

  • Japan*

  • Luxembourg*

  • Malaysia

  • Malta

  • Mexico

  • Netherlands

  • New Zealand

  • Norway

  • Peru

  • Poland*

  • Portugal*

  • Puerto Rico

  • Russia*

  • Romania

  • Singapore

  • Slovakia

  • South Africa

  • South Korea

  • Spain

  • Sweden

  • Switzerland*

  • Taiwan*

  • Thailand

  • Turkey*

  • United Kingdom

  • United States