Calling Countries for X-Series Licences
Question
What countries can I call unlimited on different X-Series Licenses?
Applies To
- Admin Console
- Calling Countries
Answer
Plans include unlimited (subject to 8x8 fair-use policy) calls to standard-tariff landline and mobile numbers in each country, unless indicated otherwise*.
Calls to premium-rate, special services and out-of-zone numbers are metered and billed at the prevailing 8x8 rates, published at https://www.8x8.com/resources/international-calling-rates
Unlimited unmetered calling applies to business telephony users (X1/X2/X3/X4) for the relevant calling zones. For contact center users (X6/X7/X8), there is a pooled fair-usage allowance of 4,000 total (inbound and outbound) call minutes per user per month. Additional minutes are billed at standard 8x8 rates. This excludes inbound calls from 8x8 toll-free numbers, as all such calls are metered at standard 8x8 toll-free termination rates.
+ X1 licenses for different zones cannot be mixed on the same system
* excludes mobile calling
X1
Unlimited Domestic Calling within the country associated with the license (UK, Ireland, USA, Canada, Australia or New Zealand).
X2
Unlimited Calling within 14 Countries:
-
Australia*
-
Canada
-
France*
-
Germany*
-
Ireland*
-
Italy*
-
Netherlands*
-
New Zealand*
-
Puerto Rico
-
Spain*
-
Sweden*
-
Switzerland*
-
United Kingdom
-
United States
X3
Unlimited Calling within 32 Countries:
-
Australia
-
Belgium
-
Brazil*
-
Canada
-
China
-
Denmark
-
France
-
Germany
-
Guam
-
Hong Kong
-
Hungary
-
Ireland
-
Israel
-
Italy*
-
Luxembourg*
-
Malta
-
Mexico
-
Netherlands
-
New Zealand
-
Norway
-
Poland*
-
Portugal*
-
Puerto Rico
-
Romania
-
Slovakia
-
South Korea
-
Spain
-
Sweden
-
Switzerland*
-
Taiwan*
-
United Kingdom
-
United States
X4, X5, X6, X7 & X8
Unlimited Calling within 48 Countries:
-
Argentina*
-
Australia
-
Belgium
-
Brazil*
-
Canada
-
Chile
-
China
-
Cyprus*
-
Denmark
-
Dominican Rep
-
Finland
-
France
-
Germany
-
Greece
-
Guam
-
Hong Kong
-
Hungary
-
India
-
Indonesia
-
Ireland
-
Israel
-
Italy*
-
Japan*
-
Luxembourg*
-
Malaysia
-
Malta
-
Mexico
-
Netherlands
-
New Zealand
-
Norway
-
Peru
-
Poland*
-
Portugal*
-
Puerto Rico
-
Russia*
-
Romania
-
Singapore
-
Slovakia
-
South Africa
-
South Korea
-
Spain
-
Sweden
-
Switzerland*
-
Taiwan*
-
Thailand
-
Turkey*
-
United Kingdom
-
United States